Saltburn Cliff Tramway on track for success

The recently-refurbished Saltburn Cliff Tramway has been nominated for a prestigious accolade.

Assessors from national tourism body, VisitEngland gave the attraction an 86% quality score, an increase of 5% since the last inspection in July 2017.

Members of staff were singled out for special praise and received a 98% rating.

The Assessment Report said: “Highlights of the visit were the excellent standards of customer service received from all four members of the team and the presentation of the kiosks and carriages.

“Once again the team will be nominated for the prestigious ‘Welcome’ accolade as a result of the high scores achieved in the staff section.”

Councillor Carl Quartermain, Redcar and Cleveland Council’s cabinet member for tourism, culture and communications, said: “The Cliff Tramway and pier are amongst our most important attractions so this is great news, especially in what has been such an important year with a major refurbishment.

“I’d especially like to congratulate our staff for making such a good impression.”

Saltburn Tramway reopened in the summer after a major refurbishment.

The Cliff Lift, or funicular, opened in 1884 and is Britain’s oldest water-balanced cliff tramway, with more than 150,000 people using the attraction every year.

The Cliff Tramway will be open to the public until Monday January 7. It will then be closed until Friday February 16. Opening times are between 10.30am and 4pm daily.