Care home residents and staff tell of their pride after their home earns praise from inspectors

Staff and residents at a council care home are celebrating after being awarded an overall ‘good’ rating for supporting adults with learning disabilities.

Jervaulx Road Residential Care Home in Skelton, which delivers personal care for adults with a learning disability, was also rated ‘outstanding’ in the ‘responding to people’s needs’ category.

Now residents have told their stories about how they have been supported at the home (see case studies attached).

Care Quality Commission inspectors made an unannounced visit to the home in December and assessed the home as ‘good’ in the safety, effectiveness, leadership and caring categories.

The inspectors noted that the service had; “developed innovative ways of empowering people to move on to independent living” and praised the facility’s Stepping Stones project, which offers residents an intensive programme of independent life skills support.

Michelle Skjelhaug, Manager of Jervaulx, said: “I’d like to thank all our staff and, of course, all our residents for this positive result.

“I was especially pleased that residents said they felt safe and supported and had good relationships with our staff. Now we all determined to earn an overall ‘outstanding’ rating next time.”

Deputy manager of Jervaulx, Tracy Clark, said: “We have had people come to us and their parents worried they might struggle to make a cup of tea alone.

“A few months later they come back and they make their parents a full meal. It is wonderful to see.”

Councillor Dave Walsh, Cabinet member for Adults, said: “I congratulate the staff of Jervaulx Road Residential Care Home.

“This rating is a testament to the success of our approach which supports people with learning disabilities to live as active and independent a life as possible.”

The result of the inspection is an improvement on 2016, when the facility received a ‘good’ rating in all five areas of inspection but no outstanding ratings.